What Information We Collect

We only collect the information needed to make the site work and to improve our advice for Canadian households. Here’s what we gather and why.

• Personal details you enter, like your name or email, are collected when you contact us directly or fill out a form on the site.
• Usage data, such as which pages you visit or what resources you download, is gathered to help us improve the site and its content.
• Cookies track preferences and session activity, but do not include sensitive personal information.
• If you provide feedback, suggestions, or case studies, we may use your input—anonymously—to improve guidance for other households.

How We Use Your Information

We use the information you provide for a handful of clear, practical reasons. Your privacy comes first, and you can always ask us for more detail.

• To respond to your questions or requests for information about household utility costs.
• To improve the site’s features and content by understanding how visitors use our resources.
• To ensure the site functions as intended and your preferences are saved for future visits.
• To communicate important changes, updates, or notifications that might affect your use of our site.

Legal Basis for Processing

Our reasons for collecting information are shaped by Canadian privacy law. We process your data only where necessary and always in line with regulations.

Sharing Your Information

We only share your personal information where it’s necessary to provide our services or where required by law. Your data isn’t sold or used for unrelated marketing.

• We may share data with service providers who help operate the site, but only what’s needed to perform their task, under strict confidentiality.
• If the law requires it, we may disclose certain information to comply with legal obligations.
• In rare cases—such as a merger or reorganization—your information could be transferred, but you’ll be notified if this ever happens.

Data Security

We follow industry standards to protect your data—using secure storage, limiting access to only what’s necessary, and routinely reviewing procedures to keep your details safe. Your information is handled carefully and never sold to third parties.

Your Rights

You have rights over your information, and we want you to feel confident exercising them. Here’s what you can expect:

• You can request a copy of the information we hold about you at any time.
• You have the right to ask us to correct inaccurate or outdated information.
• You can ask for your personal data to be deleted, subject to legal or operational requirements.
• You may object to certain uses of your information or withdraw your consent where applicable.

Cookies and Tracking

We use cookies to keep the site running smoothly and to remember your preferences. For details on how cookies work here, please see our separate cookie policy.

See cookie policy See cookie policy

Contact Details

If you have questions about how your information is handled, you can reach us for a clear answer. We believe privacy should be simple to understand and straightforward to manage.

Email address: content@navosraeonebeve.com

Phone: +1 (%48) 730-5844

Address: 50 Carroll Street, Toronto, ON M4M 3G3 Canada

Changes to This Policy

We may update this policy when our practices or regulations change. You’ll always find the most recent version and its effective date right here.